Privacy Policy
Contact
If you have any questions after reading this policy, would like more information about our privacy practices, or wish to file a complaint, please contact us by email at info@cillianandfiona.com.
Collection of Personal Information
This Privacy Policy describes how we collect, use and disclose your personal information when you visit our website or make a purchase. By "personal information" we mean any information about an identifiable individual. Below you will find detailed information about what personal information we collect and why.
I — Device Information
Purpose of collection: We automatically collect information about your device to accurately load the website and to perform analytics on website usage, so that we can optimise our website.
Source of collection: This information is collected when you visit our website, using cookies, log files, web beacons, tags or pixels.
Disclosure for business purposes: This information may be shared with our processor Shopify.
Personal information collected: Web browser version, IP address, time zone, cookie information, pages visited, search terms and your interaction with the website.
II — Order Information
Purpose of collection: We collect information necessary to process your purchases, such as delivering products or services, processing payments, arranging shipping, providing invoices and order confirmations, communicating with you, screening orders for risk or fraud, and providing information or advertising relating to our products or services, in accordance with your preferences.
Source of collection: This information is collected directly from you.
Disclosure for business purposes: This information may be shared with our processor Shopify.
Personal information collected: Your name, billing address, shipping address, payment information (including credit card numbers), email address and phone number.
III — Customer Support Information
Purpose of collection: We collect this information to provide customer support.
Source of collection: This information is collected directly from you.
Minors
Our website is not intended for persons under the age of 13. We do not intentionally collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at info@cillianandfiona.com to request its removal.
Sharing of Personal Information
We share your personal information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example:
We use Shopify to power our online store. You can read more about how Shopify uses your personal information in their Privacy Policy.
We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Use of Advertising
As described above, we use your personal information to provide targeted advertisements or marketing communications that we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your personal information in their Privacy Policy. You can also opt out of Google Analytics via this link.
We share information about your use of the site, your purchases and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or similar technologies.
We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who have made purchases with other Shopify merchants and who may also be interested in what we have to offer.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative educational page via this link.
You can opt out of targeted advertising by visiting:
- Bing
You can also opt out of all other services via: https://optout.aboutads.info
Use of Personal Information
At Cillian & Fiona Galway, we use your personal information to provide our services, including offering products for sale, processing payments, shipping and fulfilling your order, and keeping you informed about new products, services and offers.
Legal Basis
In accordance with the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information on the basis of the following legal grounds:
- Your consent
- The performance of the contract between you and the site
- Compliance with our legal obligations
- Protection of your vital interests
- Performance of a task in the public interest
- Our legitimate interests, which do not override your fundamental rights and freedoms
Retention
When you place an order through our website, we retain your personal information for administrative purposes unless you ask us to delete it. For more information about your right to erasure, please refer to the "Your Rights" section below.
We value your privacy and the information you provide in relation to our marketing services. We use this information to send you order notifications, abandoned cart reminders and marketing offers, including requests for reviews.
Cookies
A cookie is a small piece of information that is downloaded to your computer or device when you visit our website. At Cillian & Fiona Galway, we use different types of cookies, including functional, performance, advertising and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences such as login and region selection, so you do not have to re-enter this information each time you return to the site. Cookies also provide information about how people use the website, for example whether it is their first visit or whether they are a returning visitor.
We use cookies to optimise your experience on our website and to provide our services.
Do Not Track
Please note: because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Your Rights
GDPR
If you are located in the EEA, you have the right to access the personal information we hold about you, to transfer it to a new service, and to request that your personal information be corrected, updated or deleted. To exercise these rights, please contact us at info@cillianandfiona.com.
Your personal information is initially processed in Ireland and may subsequently be transferred outside Europe for storage and further processing, including to Canada and the United States. For more information about how data transfers comply with GDPR, see Shopify's GDPR Whitepaper.
CCPA
If you are a California resident, you have the right to access the personal information we hold about you, to transfer it to a new service, and to request that your personal information be corrected, updated or deleted.
If you wish to designate an authorised agent to submit these requests on your behalf, please contact us at info@cillianandfiona.com.
Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons.
Complaints
If you wish to file a complaint, please contact us by email at info@cillianandfiona.com.
If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in Ireland or the EEA.